How to get help

At DealerPoint, we’re dedicated to supporting dealerships on their journey to success. Whether you need assistance, have questions, or want to share feedback, we’re here for you! Here’s how to reach out:

  • Live Chat: Coming soon!
  • Visit Our Website: Head over to our contact form to submit your inquiry.

We understand that every query is important, and though we’re a small team, we’ll do our best to get back to you as soon as possible. Your feedback and suggestions are invaluable to us, and we look forward to hearing from you! 🚀

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Ready to take the next step? Sign up to become a DealerPoint.io Pilot Partner and start reaping the benefits of a partnership that’s focused on your success. Together, we’ll build the future of dealership excellence.

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Managing Your Profile

Aug 29, 2024

Keeping your profile up-to-date ensures smooth navigation and personalized experience within DealerPoint. Here's how to manage your profile: Sign In: Begin by signing in to your DealerPoint account. Access Profile: Click on your user icon located in the top right...

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Adding and Editing Dealer Users and Dealer Admins

Aug 29, 2024

Managing your dealership team in DealerPoint is simple. Here's how to add and edit Dealer Users and Dealer Admins: Adding a Dealer User or Dealer Admin Sign In: Begin by signing in to your DealerPoint account. Access Settings: Click on your user icon in the top right...

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Managing Your Dealership Settings

Aug 29, 2024

Ready to customize your dealership settings in DealerPoint? Here's how to do it: Sign In: Start by signing in to your DealerPoint account. Access Settings: Click on your profile icon located in the top right corner, then select "Settings" from the dropdown menu....

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Upgrading your plan

Aug 29, 2024

eady to unlock premium features and take your DealerPoint experience to the next level? Here's what you get when you upgrade your plan: Automated DMS Connection: Say goodbye to manual data imports! With DMS connection via API, your data is automatically imported and...

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Verify DealerPoint in Lightspeed

Aug 29, 2024

Open the Subscriptions Page In the main menu select “System” then in the dropdown select “Lightspeed Subscriptions”, which is about halfway down the list. If you cannot see 'Subscriptions' in the menu you may not have security access. Contact your Lightspeed...

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