Glossary

OCD (Omni-Channel Dealer) Solutions is a technology company specializing in providing innovative solutions for powersports and marine dealerships. The company offers services and platforms to optimize operations, standardize data, and improve the customer experience across these industries.

DealerPoint is a comprehensive tool developed by OCD Solutions for powersports and marine dealerships. It provides analytics and metrics that help dealership owners and managers monitor and improve their businesses. DealerPoint fosters operational efficiency and collaboration among dealerships through data standardization and sharing.

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VendorPoint is a component of the OCD platform designed to build strong partnerships between dealerships and third-party stakeholders. It encourages collaboration and the development of tools and insights that enhance dealership operations.

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ELV is a metric developed by OCD Solutions to quantify the value that individual consumers bring to a dealership over time. It studies profitability across different departments of a dealership for the lifecycle of a major unit.

A paid service where the OCD Solutions team audits the transactional reports to ensure accurate representation of customer-based business. It allows the ELV metric to be used for business valuation, particularly during dealership buy/sell transactions.

DELV Analysis involves a comprehensive study of a dealership’s ELV, along with an on-site evaluation by OCD representatives. It includes team surveys, interviews, observations, lidar spatial scans, and more. The service is primarily used by dealer groups or major manufacturers to understand the dealership network and available assets for improving the customer experience.

DREAM is an acronym for Direction, Responsibility, Expectation, Accountability, and Motivation. It is a partnership program offered by OCD Solutions to dealerships interested in revolutionizing their dealership process using data and insights from the DealerPoint platform. The partnership is aimed at mapping, revamping, and automating large sections of dealership operational processes.

A service provided by OCD Solutions that focuses on pre-purchase due diligence for powersports and marine dealer groups. It involves comprehensive assessments of current operations and evaluates the potential of future acquisitions using proprietary DELV methodology. The service includes on-site evaluations, data analysis, financial assessments, and strategic recommendations.